I bought Premium/Online Course, but I can't access it - Online Purchases - Teal Swan Jump to content
Address: Teal Eye, Inc. 1930 village center circle #3-8664, Las Vegas, NV 89134
shop.tealswan.com support - shop@tealswan.com
TealSwan.net support - support@tealswan.com
Premium membership support - info@tealswan.com

I bought Premium/Online Course, but I can't access it

Oh no!

Here are some steps that might help you:

  1. Make sure you're logged in to the account that you bought the membership or online course with (it will be under the same email where we emailed you the purchase invoice)
  2. If you're trying to access Premium, make sure it didn't expire (When does my membership expire?)
  3. Make sure you made the purchase on the same website that you're attempting to log into. We also have https://www.tealswan.net/access available.
  4. If you still can't access it Contact Us here.
Still have questions?
Email us here and our Support Team will be happy to help!
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